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Business Analyst: US Raters

Weekday
Remote, USA
Contract
Mid · 3+ years experience
Remote
USD 30 / hour
Discovered 3 days ago
excelpower-bisqltableau

Full Job Posting

Requirements

  • Key Responsibilities
  • Review, analyze, and compare responses generated by multiple AI chatbots.
  • Evaluate chatbot responses based on predefined criteria, including accuracy, relevance, completeness, clarity, consistency, and overall quality.
  • Gather, analyze, and document business requirements and translate them into clear evaluation guidelines.
  • Conduct structured assessments and provide objective, evidence-based judgments.
  • Analyze workflows, processes, and data to identify gaps, inconsistencies, and areas for improvement.
  • Prepare reports, summaries, and supporting documentation to communicate evaluation findings.
  • Collaborate with project managers and cross-functional teams to clarify requirements and resolve assessment-related questions.
  • Track task progress, quality metrics, and deliverables to ensure timely completion.
  • Identify recurring issues in chatbot responses and share actionable observations.
  • Maintain high standards of accuracy, consistency, confidentiality, and documentation throughout the project.
  • Required Qualifications and Skills
  • Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
  • At least 3 years of experience as a Business Analyst or in a similar analytical role.
  • Strong analytical thinking, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel, SQL, Power BI, Tableau, or similar analytical tools.
  • Experience with requirement gathering, process mapping, and business documentation.
  • Ability to work effectively with cross-functional teams and manage multiple priorities.
  • Strong attention to detail and the ability to make consistent, objective assessments.
  • Familiarity with Agile or Scrum methodologies is an advantage.
  • Ability to follow detailed instructions, meet deadlines, and work independently in a remote environment.
  • Engagement Benefits
  • Opportunity to contribute to projects focused on AI evaluation and chatbot response quality.
  • Fully remote work arrangement.
  • Exposure to structured AI assessment and quality assurance processes.
  • Opportunity to work on projects with broader business and technological applications.
  • Clearly defined contract duration, hourly compensation, and project expectations.
  • Important Engagement Details
  • This is a project-based contract with a duration of 16 weeks.
  • Assigned tasks will involve comparing responses from multiple chatbots and submitting a final assessment based on defined criteria.
  • Candidates must be available for 8 hours per day, five days per week.
  • A minimum of four hours of overlap with US Pacific Time is required.
  • The schedule may include weekend work, with two weekdays off each week.
  • Candidates must be based in the United States and comply with the applicable country-specific eligibility guidelines.
  • Consistent evaluation quality, adherence to project instructions, and timely task completion are essential.
  • 3+ years
  • Location: United States only
  • Employment Type: Short-term contract
  • Contract Duration: 16 weeks
  • Compensation: USD 30 per hour
  • Start Date: Immediate
  • Work Mode: Fully remote
  • Availability: Full-time commitment of 8 hours per day
  • Time Zone Requirement: At least 4 hours of overlap with US Pacific Time (PST)
  • Work Schedule: Five working days per week, including weekends as required, with two weekdays off

Responsibilities

  • Review, analyze, and compare responses generated by multiple AI chatbots.
  • Evaluate chatbot responses based on predefined criteria, including accuracy, relevance, completeness, clarity, consistency, and overall quality.
  • Gather, analyze, and document business requirements and translate them into clear evaluation guidelines.
  • Conduct structured assessments and provide objective, evidence-based judgments.
  • Analyze workflows, processes, and data to identify gaps, inconsistencies, and areas for improvement.
  • Prepare reports, summaries, and supporting documentation to communicate evaluation findings.
  • Collaborate with project managers and cross-functional teams to clarify requirements and resolve assessment-related questions.
  • Track task progress, quality metrics, and deliverables to ensure timely completion.
  • Identify recurring issues in chatbot responses and share actionable observations.
  • Maintain high standards of accuracy, consistency, confidentiality, and documentation throughout the project.
  • Required Qualifications and Skills
  • Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
  • At least 3 years of experience as a Business Analyst or in a similar analytical role.
  • Strong analytical thinking, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel, SQL, Power BI, Tableau, or similar analytical tools.
  • Experience with requirement gathering, process mapping, and business documentation.
  • Ability to work effectively with cross-functional teams and manage multiple priorities.
  • Strong attention to detail and the ability to make consistent, objective assessments.
  • Familiarity with Agile or Scrum methodologies is an advantage.
  • Ability to follow detailed instructions, meet deadlines, and work independently in a remote environment.
  • Engagement Benefits
  • Opportunity to contribute to projects focused on AI evaluation and chatbot response quality.
  • Fully remote work arrangement.
  • Exposure to structured AI assessment and quality assurance processes.
  • Opportunity to work on projects with broader business and technological applications.
  • Clearly defined contract duration, hourly compensation, and project expectations.
  • Important Engagement Details
  • This is a project-based contract with a duration of 16 weeks.
  • Assigned tasks will involve comparing responses from multiple chatbots and submitting a final assessment based on defined criteria.
  • Candidates must be available for 8 hours per day, five days per week.
  • A minimum of four hours of overlap with US Pacific Time is required.
  • The schedule may include weekend work, with two weekdays off each week.
  • Candidates must be based in the United States and comply with the applicable country-specific eligibility guidelines.
  • Consistent evaluation quality, adherence to project instructions, and timely task completion are essential.

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