Business Analyst

Role overview

What you’ll do

• Lead customer and clinical stakeholder discussions to clarify and document business needs.
• Define workflows, use cases, and functional requirements; maintain system requirements specifications.
• Maintain traceability among requirements, specifications, and acceptance criteria; coordinate reviews and secure agreement before implementation.
• Assess feasibility and scope with Product and delivery teams; interpret API specifications and healthcare data responses.
• Support implementation, engineering, and QA; contribute to test planning and investigate reported issues.
• Participate in demonstrations, prepare release notes, and support customer acceptance testing.

What you’ll bring

• At least 3 years of relevant BA experience in software delivery, implementation, or a comparable environment; more experienced applicants are encouraged.
• Experience independently gathering requirements, producing functional specifications, and coordinating stakeholder reviews.
• Strong documentation skills and technical understanding of API documentation and structured data such as JSON.
• Experience supporting internal testing, user acceptance testing, and clarification of defects or change requests.
• Strong written and verbal communication, stakeholder tact, organization, follow-through, and practical problem-solving.

Preferred experience

• Healthcare technology experience, including familiarity with clinical terminology and workflows, is preferred.
• Knowledge of FHIR or other healthcare interoperability standards is preferred.
• Experience supporting Ontario healthcare programmes is valuable.

Workplace

• Hybrid role based in Toronto, with approximately two days per week in the office.

Salary

• Salary is CAD 75,000–85,000, depending on experience and level; no pay cadence is stated.

About Orion Health