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workday

Business Analyst – Technology Training

NAV CANADA
Ottawa, CAN
Full-time
Mid
Onsite
Discovered 2 weeks ago
sharepoint

Full Job Posting

Job Requirements

  • Education:
  • Secondary school diploma or equivalent.
  • Graduation from a recognized university or college with a degree or certification in Computer Sciences, Information Technology, Business Administration, or an acceptable combination of education, related experience, and training.
  • A minimum of three (3) years of experience in business analysis, project coordination and program support, including managing multiple priorities.
  • Experience engaging and collaborating with internal and external stakeholders to gather requirements, resolve issues, communicate priorities, and support decision-making.
  • Experience using Microsoft 365 applications, including Word, Excel, PowerPoint, and SharePoint, to prepare documentation, analyze information, and support collaboration.
  • Knowledge of business analysis methodologies, practices, tools, and techniques, including requirements gathering, process analysis, stakeholder engagement, and continuous improvement.
  • Knowledge of Agile methodologies and collaborative work practices, including Agile, Scrum, and backlog management techniques.
  • Knowledge of system development and lifecycle management methodologies and techniques, and their impact on training and competency requirements.
  • Knowledge of training product lifecycle management processes, practices, and documentation controls.
  • Knowledge of project management processes, governance practices, and change management principles.
  • Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
  • Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements
  • Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
  • Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
  • Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.
  • High degree of initiative, self-motivated and independent, with strong judgment and the ability to work with minimal supervision.
  • Effective team player who fosters collaboration and contributes to a positive and productive work environment.
  • Demonstrates leadership qualities and the ability to influence, engage, and inspire others toward common goals.
  • Occasional travel required.
  • This is a hybrid position with a minimum of three (3) days per week on site.
  • NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
  • Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
  • The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
  • NAV CANADA may use automated or AI‐enabled tools to help manage applications and identify job‐related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.
  • We thank all applicants for their interest; only those selected for next steps will be contacted.

Experience:

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  • Flexible work arrangements:

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