Business Analyst (Remote - US)

Role overview

Key responsibilities

• Gather and document stakeholder requirements and translate them into functional specifications.
• Identify process and workflow inefficiencies and propose improvements.
• Analyze business data and provide actionable insights, trends, and reports.
• Coordinate with technical teams so business requirements are reflected in system enhancements and solutions.
• Support project planning, scheduling, timelines, and deliverables.
• Coordinate with government partners and stakeholders to align program activities with requirements and priorities.
• Create business cases, use cases, workflow diagrams, and other documentation.
• Assist with user acceptance testing and support implementation.
• Track industry trends and recommend process improvement practices.

Required qualifications

• Bachelor's degree or four years of relevant experience in lieu of a degree.
• At least two years of experience in business analysis or a related field and at least two years of experience in data analysis and business process improvement.
• Excellent written and verbal communication in both English and Spanish.
• Strong analytical, problem-solving, communication, and interpersonal skills; ability to collaborate across functions and manage competing priorities.
• Proficiency with Microsoft Excel, PowerPoint, and common data and reporting tools.
• Must be a U.S. citizen or permanent resident under federal contract requirements.
• Able and willing to travel to Puerto Rico as needed, up to 15%.

Preferred qualifications

• Two or more years of experience with business analysis tools such as Excel, SQL, or similar.
• Knowledge of project management methodologies such as Agile or PMBOK.
• Experience preparing reports, dashboards, or performance tracking tools.
• Familiarity with geospatial, environmental, or housing-related programs.

Work arrangement

• The role is remote within the United States. Puerto Rico residents are strongly preferred, but applicants elsewhere in the United States may be considered.
• Candidates outside Puerto Rico must be able and willing to travel there as needed, up to 15%. Relocation assistance is unavailable.