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Business Analyst - Process Improvement

Tiger Analytics Inc.
Remote, CAN
Full-time
Senior · 5+ years experience
Remote
Discovered 1 months ago
Appian

Full Job Posting

Responsibilities

  • Support future-state process design for NPS workstreams adopted by Appian
  • Identify opportunities to simplify workflows and eliminate inefficient current-state process steps
  • Drive field rationalization and improve field usage and governance across workstreams
  • Develop recommendations to standardize processes across regions and ERPs where appropriate
  • Partner with business stakeholders to understand current-state pain points and improvement opportunities
  • Help document ways of working that support more consistent and scalable process execution
  • Collaborate with product owners to ensure process improvements are reflected in backlog and delivery planning
  • Support cross-functional working sessions to align on process changes and simplification opportunities
  • Help reduce downstream rework by improving process clarity and consistency before development begins

Requirements

  • Bachelor’s degree in Business, Operations, Supply Chain, Engineering, Information Systems, or a related field
  • 5+ years’ experience in business process improvement, process design, operational transformation, or a similar role
  • 5+ years’ experience simplifying workflows and improving business processes in complex environments
  • Experience working across multiple stakeholder groups to identify pain points and translate them into practical process improvements
  • Experience working in agile environments and supporting requirements readiness for iterative delivery
  • Experience supporting cross-functional business process initiatives preferred
  • Experience with regional or multi-ERP process standardization preferred
  • Experience with master data, product setup, or enterprise workflow processes
  • Familiarity with structured process improvement methodologies or continuous improvement practices

Skills

  • Workflow simplification and process improvement
  • Field rationalization and field governance support
  • Cross-functional facilitation and stakeholder coordination
  • Process documentation and ways-of-working development
  • Analytical problem solving
  • Strong written and verbal communication
  • Ability to identify inefficiencies and recommend practical improvements
  • Ability to work effectively across business teams and operational functions
  • Strong organizational and issue management skills

Benefits

  • Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.
  • Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

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