Business Analyst
Role Overview
We are looking for a detail-oriented and proactive Business Analyst & Scrum Master to bridge the gap between business stakeholders and technology teams while driving Agile delivery.
This role combines strong business analysis capabilities with Scrum facilitation to ensure high-quality, predictable, and business-aligned product delivery.
Key Skills for This Role
Full Job Posting
Location:
- Mumbai - India
- What will your job entail?
Business Analysis
Analyze business processes and functional requirements to identify improvement opportunities
Gather, document, and validate business and system requirements with stakeholders
Develop clear, implementation-ready user stories with well-defined acceptance criteria
Review test cases and scenarios to ensure alignment with business requirements
Support end-to-end delivery from requirement gathering to UAT and release
Coordinate with Product Owner and business teams for requirement sign-off
Identify UAT scenarios and support UAT execution with stakeholders
Manage production issues, defect tracking, and change requests raised by users
Conduct demos with stakeholders to showcase delivered features and business value
Scrum Master / Agile Delivery
Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution
Manage and groom the product backlog in collaboration with Product Owner
Identify, track, and resolve impediments to ensure smooth delivery
Drive sprint predictability, team commitments, and timely delivery of sprint goals
Monitor key delivery metrics (velocity, sprint burndown, progress tracking)
Promote collaboration across Business, Dev, QA, and Product teams
Drive continuous improvement through retrospective outcomes and process enhancements
Provide clear visibility on sprint progress, risks, and dependencies to stakeholders
Support release planning, defect triage, and production readiness activities
Key Skills & Competencies
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Strong understanding of Agile/Scrum methodologies
Ability to translate business needs into technical requirements
Strong facilitation and conflict resolution skills
Experience in handling production support and issue management
Ability to work independently and collaboratively
Qualifications
- Bachelor’s degree in Business Administration, Computer Science, or related field
- Proven experience in Business Analysis and Agile delivery roles
- Experience working in Agile/Scrum environments
- Experience in insurance domain preferred but not mandatory
- Prior experience with Salesforce or similar platforms is a plus
- Familiarity with tools like Jira, Confluence is preferred
- Why Join Us
- Opportunity to work on evolving digital products in the insurance domain
- Exposure to cross-functional global teams and stakeholder interactions
- Ownership of both functional and delivery excellence
- Fast-paced, collaborative, and growth-oriented environment
Why Join Us
Opportunity to work on evolving digital products in the insurance domain
Exposure to cross-functional global teams and stakeholder interactions
Ownership of both functional and delivery excellence
Fast-paced, collaborative, and growth-oriented environment
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Preferred Qualifications
- Experience in insurance domain preferred but not mandatory
- Prior experience with Salesforce or similar platforms is a plus
- Familiarity with tools like Jira, Confluence is preferred
Responsibilities
- Analyze business processes and functional requirements to identify improvement opportunities
- Gather, document, and validate business and system requirements with stakeholders
- Develop clear, implementation-ready user stories with well-defined acceptance criteria
- Review test cases and scenarios to ensure alignment with business requirements
- Support end-to-end delivery from requirement gathering to UAT and release
- Coordinate with Product Owner and business teams for requirement sign-off
- Identify UAT scenarios and support UAT execution with stakeholders
- Manage production issues, defect tracking, and change requests raised by users
- Conduct demos with stakeholders to showcase delivered features and business value
- Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution
- Manage and groom the product backlog in collaboration with Product Owner
- Identify, track, and resolve impediments to ensure smooth delivery
- Drive sprint predictability, team commitments, and timely delivery of sprint goals
- Monitor key delivery metrics (velocity, sprint burndown, progress tracking)
- Promote collaboration across Business, Dev, QA, and Product teams
- Drive continuous improvement through retrospective outcomes and process enhancements
- Provide clear visibility on sprint progress, risks, and dependencies to stakeholders
- Support release planning, defect triage, and production readiness activities
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Strong understanding of Agile/Scrum methodologies
- Ability to translate business needs into technical requirements
- Strong facilitation and conflict resolution skills
- Experience in handling production support and issue management
- Ability to work independently and collaboratively
About Ryan Specialty
Public specialty insurance intermediary providing wholesale brokerage and delegated underwriting solutions to brokers, agents, and carriers.
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