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Business Analyst

Ryan Specialty
Mumbai, IND
Full-time
Mid
Onsite
Discovered Today
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Full Job Posting

Location:

  • Mumbai - India
  • What will your job entail?

Business Analysis

Analyze business processes and functional requirements to identify improvement opportunities

Gather, document, and validate business and system requirements with stakeholders

Develop clear, implementation-ready user stories with well-defined acceptance criteria

Review test cases and scenarios to ensure alignment with business requirements

Support end-to-end delivery from requirement gathering to UAT and release

Coordinate with Product Owner and business teams for requirement sign-off

Identify UAT scenarios and support UAT execution with stakeholders

Manage production issues, defect tracking, and change requests raised by users

Conduct demos with stakeholders to showcase delivered features and business value

Scrum Master / Agile Delivery

Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives

Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution

Manage and groom the product backlog in collaboration with Product Owner

Identify, track, and resolve impediments to ensure smooth delivery

Drive sprint predictability, team commitments, and timely delivery of sprint goals

Monitor key delivery metrics (velocity, sprint burndown, progress tracking)

Promote collaboration across Business, Dev, QA, and Product teams

Drive continuous improvement through retrospective outcomes and process enhancements

Provide clear visibility on sprint progress, risks, and dependencies to stakeholders

Support release planning, defect triage, and production readiness activities

Key Skills & Competencies

Strong analytical and problem-solving skills

Excellent communication and stakeholder management abilities

Strong understanding of Agile/Scrum methodologies

Ability to translate business needs into technical requirements

Strong facilitation and conflict resolution skills

Experience in handling production support and issue management

Ability to work independently and collaboratively

Qualifications

  • Bachelor’s degree in Business Administration, Computer Science, or related field
  • Proven experience in Business Analysis and Agile delivery roles
  • Experience working in Agile/Scrum environments
  • Experience in insurance domain preferred but not mandatory
  • Prior experience with Salesforce or similar platforms is a plus
  • Familiarity with tools like Jira, Confluence is preferred
  • Why Join Us
  • Opportunity to work on evolving digital products in the insurance domain
  • Exposure to cross-functional global teams and stakeholder interactions
  • Ownership of both functional and delivery excellence
  • Fast-paced, collaborative, and growth-oriented environment

Why Join Us

Opportunity to work on evolving digital products in the insurance domain

Exposure to cross-functional global teams and stakeholder interactions

Ownership of both functional and delivery excellence

Fast-paced, collaborative, and growth-oriented environment

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Preferred Qualifications

  • Experience in insurance domain preferred but not mandatory
  • Prior experience with Salesforce or similar platforms is a plus
  • Familiarity with tools like Jira, Confluence is preferred

Responsibilities

  • Analyze business processes and functional requirements to identify improvement opportunities
  • Gather, document, and validate business and system requirements with stakeholders
  • Develop clear, implementation-ready user stories with well-defined acceptance criteria
  • Review test cases and scenarios to ensure alignment with business requirements
  • Support end-to-end delivery from requirement gathering to UAT and release
  • Coordinate with Product Owner and business teams for requirement sign-off
  • Identify UAT scenarios and support UAT execution with stakeholders
  • Manage production issues, defect tracking, and change requests raised by users
  • Conduct demos with stakeholders to showcase delivered features and business value
  • Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution
  • Manage and groom the product backlog in collaboration with Product Owner
  • Identify, track, and resolve impediments to ensure smooth delivery
  • Drive sprint predictability, team commitments, and timely delivery of sprint goals
  • Monitor key delivery metrics (velocity, sprint burndown, progress tracking)
  • Promote collaboration across Business, Dev, QA, and Product teams
  • Drive continuous improvement through retrospective outcomes and process enhancements
  • Provide clear visibility on sprint progress, risks, and dependencies to stakeholders
  • Support release planning, defect triage, and production readiness activities
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Strong understanding of Agile/Scrum methodologies
  • Ability to translate business needs into technical requirements
  • Strong facilitation and conflict resolution skills
  • Experience in handling production support and issue management
  • Ability to work independently and collaboratively

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