Business Analyst Manager

What You Will Do: The Business Analyst Manager will support the Department of Homeland Security (DHS).

This role provides high‐visibility, mission‐critical support across six integrated task areas involving strategic alignment, analytics, automation, process improvement, executive secretariat support, and content development.

The consultant will work closely with DHS senior leadership, cross‐component stakeholders, and strategic planning teams to advance department-wide policy execution and long‐term strategic initiatives.

include the following:

Advise senior DHS leaders on strategic priorities, policy issues, and organizational initiatives that support departmental mission objectives.

Serve as the primary liaison between business stakeholders and technical delivery teams, translating business needs into requirements while communicating technical constraints, tradeoffs, risks, and solution options in clear language

Lead the elicitation, documentation, analysis, validation, and management of business and functional requirements through stakeholder interviews, workshops, process reviews, and discovery sessions, ensuring alignment with business objectives and strategic goals.

Analyze business processes, identify opportunities for improvement and optimization, and translate business needs into actionable deliverables including user stories, process flows, functional specifications, and testing criteria to support solution design, implementation, and successful delivery.

Prepare executive-level briefings, reports, decision memoranda, strategic communications, and other high-visibility deliverables.

Support governance, strategic planning, and performance management activities, including coordinating executive meetings, tracking action items, and monitoring progress toward organizational goals.

Manage a small team of business analysts and process improvement practitioners, providing coaching, quality assurance, workload management, and professional development support.

Lead and coordinate cross-functional teams and projects, driving progress and collaboration across DHS components and stakeholders to advance strategic outcomes.

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

Bachelor's Degree.

SIX (6) years of professional experience supporting business analysis, strategy, policy, program management, management consulting, or a related field.

Strong writing and communication skills for senior‐level audiences.

Ability to collaborate effectively in fast‐paced, high‐visibility environments with diverse stakeholders.

Experience supporting DHS, federal policy organizations, or government strategy and operations initiatives.

Knowledge of DHS mission areas, including immigration enforcement, border security, counterterrorism, international affairs, or other homeland security functions.

Familiarity with DHS headquarters operations, including policy coordination, Executive Secretariat (ExecSec) processes, and engagement with senior executives and political appointees.

developing current-state/future-state process maps, journey maps, service blueprints, and operating models.

supporting strategic planning, performance management, organizational modernization, or digital transformation initiatives within the federal government.

applying customer experience (CX) principles to evaluate and improve business processes, ensuring solutions are intuitive, effective, and aligned with the needs of end users and stakeholders.

Demonstrated ability to analyze complex data, develop dashboards and visualizations, and translate findings into actionable recommendations for leadership.

with process improvement, workflow design, and automation tools (e.g., Power Automate) to improve operational efficiency and reporting.

Exposure to AI-enabled analytics, data-driven decision support, or emerging technologies in a government environment.

supporting political appointees.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

include:

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

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All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.