Business Analyst

Role overview

Responsibilities

• Analyze, edit, document, and translate business and functional requirements.
• Research information-systems changes and business-process improvements for current and future needs.
• Prepare specifications for workflows, scripts, reports, interfaces, conversions, modifications, customizations, or extensions.
• Recommend system and process improvements; analyze root causes of urgent production and data-quality issues.
• Develop staff training materials, multi-level test scenarios, queries, and reports; design data-input processes.
• Provide insights and future-state recommendations, plan technical resources, and translate business requirements into implementation plans.

Education and experience

• Four-year bachelor’s degree or equivalent; trade certification, qualification, or ongoing learning to stay current with technology or emerging fields.
• More than 3 years and up to and including 5 years of experience.
• An equivalent combination of education and experience may be considered.
• Knowledge of specialist-field concepts and principles, typically gained through advanced qualifications and/or substantial work experience.

Skills and qualifications

• Stakeholder analysis and engagement, requirements elicitation and management, documentation, and business-process mapping and re-engineering.
• Ability to advise on complex issues, influence and understand others, adapt messages to different audiences, and build relationships and credibility.
• CBAP certification is considered an asset.
• Ability to prioritize and distribute work to deliver objectives on time and to a high standard.