Business Analyst II

Company

Role Overview

Responsibilities

• Serve as a requirements conduit between internal and external customers and software development teams.
• Translate business processes and customer requirements into specific software requirements.
• Elicit requirements through interviews, document analysis, workshops, surveys, site visits, process descriptions, use cases, scenarios, tasks, and workflow analysis.
• Reconcile information from multiple sources, break down high-level information, and identify underlying needs behind user requests.
• Understand project plans and communicate roles, goals, and timelines.
• Collect and consolidate data to document business requirements; identify core-system data issues and assist with overrides and data mapping.
• Prepare clear written requirements and communicate functional requirements for user interfaces and interface designs.
• Provide backup to other Business Analysts and mentor or guide less experienced colleagues.
• Perform other duties as assigned.

Qualifications

• Associate degree in Business, Information Systems, Computer Science, or a related field; equivalent education and relevant experience will be considered.
• Five or more years of related IT experience.
• Working knowledge of commercial insurance.
• Microsoft SQL Server experience and knowledge of database querying are required.
• Requires sound client communication judgment and customer-service orientation, analytical and reasoning ability, attention to detail, and understanding of technical designs and specifications.
• Requires effective oral and written communication, organization across multiple initiatives, independent ownership, and appropriate prioritization.
• Must be able to seek guidance or input from mentors and supervisors.

Workplace

• The role is based in the Irving, Texas office.

Additional Details