Business Analyst- Enterprise Architect

Job Purpose: Business Analyst- Enterprise Architect will lead the design, documentation, and continuous improvement of the Real Estate Operating Model and end-to-end business processes across the organization. This role requires deep expertise in business analysis, process architecture, and transformation within real estate environments, including leasing, property management, asset management, facilities management, and finance integration. The position acts as a critical bridge between business stakeholders, technology teams, and governance functions, ensuring structured requirements management, operational clarity, and measurable performance improvements aligned with strategic objectives.

Key Responsibilities:

Operating Model & Process Design

• Lead the design and enhancement of the Real Estate Operating Model across leasing, property management, asset management, facilities management, and finance.

• Develop end-to-end process maps aligned with APQC Process Classification Framework (PCF) standards.

• Identify process gaps, inefficiencies, duplication, and ownership overlaps; recommend structural and governance improvements.

• Ensure clear role definition, accountability, and process ownership across business units.

Business Requirements Management

• Develop comprehensive Business Requirement Documents (BRDs) aligned with strategic objectives.

• Facilitate workshops with stakeholders to elicit, validate, and prioritize business requirements.

• Establish and maintain a Key Responsibilities:

  Operating Model & Process Design

  • Lead the design and enhancement of the Real Estate Operating Model across leasing, property management, asset management, facilities management, and finance.

  • Develop end-to-end process maps aligned with APQC Process Classification Framework (PCF) standards.

  • Identify process gaps, inefficiencies, duplication, and ownership overlaps; recommend structural and governance improvements.

  • Ensure clear role definition, accountability, and process ownership across business units.

  
  

  Business Requirements Management

  • Develop comprehensive Business Requirement Documents (BRDs) aligned with strategic objectives.

  • Facilitate workshops with stakeholders to elicit, validate, and prioritize business requirements.

  • Establish and maintain a Requirements Traceability Matrix (RTM) to ensure full lifecycle traceability from requirement to implementation and testing.

  • Support ERP and digital transformation initiatives, including systems such as Yardi, SAP, or equivalent platforms.

  
  

  Enterprise Architecture Alignment

  • Map business needs to business capabilities; identify capability gaps and improvement opportunities (people, process, technology).

  • Ensure solutions align to target EA across data, application, integration, and technology domains; maintain traceability from requirements → capabilities → solutions.

  • Contribute to or maintain reference architectures, standards, and patterns (e.g., integration patterns, shared services, data models).

  Process Excellence & Continuous Improvement

  • Apply Six Sigma methodology (DMAIC) to improve operational performance.

  • Define KPIs, establish baselines, and monitor process performance.

  • Conduct root cause analysis and implement sustainable corrective actions.

  • Embed a culture of continuous improvement across business u