Business Analyst

Role purpose

Team context

Business analysis and requirements

• Lead elicitation, analysis and management of requirements for complex initiatives, selecting suitable analysis approaches.
• Facilitate workshops, interviews and engagement to agree business needs, priorities and outcomes.
• Produce requirements documentation, process maps, user stories and business cases; advise on prioritisation and maintain traceability.

Process and service improvement

• Evaluate business processes and operating practices to identify service enhancement, efficiency and strategic value.
• Design and support implementation of improved processes and future-state processes, service models and operating arrangements.
• Investigate complex issues, identify root causes, assess risks and develop evidence-based recommendations; support target operating models and service design where appropriate.

Stakeholder engagement and solutions

• Build relationships across the University, provide professional advice and constructive challenge, and communicate findings to varied audiences.
• Evaluate solution options and advise on feasibility, benefits, risks, organisational impacts and strategic alignment.
• Collaborate with project managers, technical teams and subject matter experts to keep solutions aligned with agreed outcomes and benefits.

Delivery and change

• Support testing, implementation and post-implementation review, including User Acceptance Testing.
• Identify and measure benefits; assess proposed changes and organisational, operational and strategic impacts.
• Support readiness and adoption, identify barriers to change, and contribute to benefits tracking and post-implementation evaluation.

Salary

• Grade 7 salary range: £38,448 to £48,337 per annum.

Working pattern

• Full-time, 35 hours per week; open-ended appointment.

Requirements

• Specialist business analysis expertise to work across complex strategic and operational initiatives.
• Ability to investigate complex issues, evaluate options and provide evidence-based recommendations with professional autonomy.
• Ability to elicit, analyse and manage requirements and facilitate stakeholder agreement on business needs and priorities.
• Ability to evaluate processes, identify root causes and develop recommendations for service improvement.
• Ability to build relationships with stakeholders at all levels and communicate findings and recommendations to varied audiences.
• Ability to evaluate solution feasibility, benefits, risks and organisational impacts and support delivery aligned to business outcomes.
• Ability to assess change impacts, readiness and adoption requirements and support benefits evaluation.