{bc}
Apply
smartrecruiters

Business Analyst Digital

Primark
Reading, GBR
Full-time
Mid
Hybrid
Discovered 1 weeks ago

Full Job Posting

What you'll do

  • Partner with business stakeholders, product teams, and technology colleagues to gather, analyse, and document detailed business requirements, ensuring solutions align with strategic objectives and customer needs.
  • Facilitate workshops, interviews, and discovery sessions to understand current processes, identify pain points, and define opportunities for digital improvement and innovation.
  • Translate business requirements into clear user stories, process maps, functional specifications, and acceptance criteria that support successful product delivery.
  • Work closely with Product Managers, UX teams, and Engineers throughout the development lifecycle to ensure solutions are delivered as intended and provide measurable business value.
  • Analyse customer journeys, operational processes, and business data to identify trends, inefficiencies, and opportunities to enhance the digital experience.
  • Support Agile delivery teams through backlog refinement, sprint planning, user acceptance testing, and post-implementation reviews to ensure high-quality outcomes.
  • Act as a trusted advisor to stakeholders, providing analysis, recommendations, and insights that help drive informed business and technology decisions.

What you'll bring

  • Proven experience as a Business Analyst within a digital, eCommerce, retail, or product-led organisation, delivering business-critical projects and initiatives.
  • Strong expertise in requirements gathering, business process analysis, workflow mapping, and translating complex business needs into practical technology solutions.
  • Experience working within Agile environments, collaborating with cross-functional product and engineering teams to deliver iterative improvements and new capabilities.
  • Excellent stakeholder management skills, with the ability to influence, challenge, and build relationships across both technical and non-technical audiences.
  • Strong analytical and problem-solving capabilities, with experience using data and insights to support decision-making and continuous improvement activities.
  • Exceptional communication and documentation skills, with the ability to clearly articulate requirements, findings, and recommendations to a variety of stakeholder groups.
  • Experience working with digital platforms, customer-facing products, or retail technology solutions, with a strong understanding of customer experience and business value delivery

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Primark

RETAIL ASSISTANT

Llanelli, GBR

Discovered TodayPart-time

RETAIL ASSISTANT - NIGHT SHIFT

Greenhithe, GBR

Discovered TodayPart-time

RETAIL ASSISTANT

Weymouth, GBR

Discovered TodayPart-time

RETAIL ASSISTANT

Ipswich, GBR

Discovered TodayPart-time

ASSISTANT MANAGER

, GBR

Discovered YesterdayFull-time

RETAIL ASSISTANT

Milton Keynes, GBR

Discovered YesterdayPart-time

Seasonal Sale Associate (Part Time) Primark Jamaica

Jamaica, USA

Discovered YesterdayPart-time

RETAIL ASSISTANT

Stevenage, GBR

Discovered YesterdayPart-time