BUSINESS ANALYST

· Lead and coordinate assigned projects from initiation to completion, ensuring timelines, deliverables, and quality standards are met. Proactively identify risks and implement mitigation strategies to maintain momentum.

· Gather, document, and translate business and technical requirements into clear, actionable plans for implementation teams. Assess impacts of proposed changes and provide recommendations that support operational efficiency and member success.

· Collaborate with interdisciplinary teams, external vendors, and member organizations to align on project goals, expectations, and outcomes. Facilitate effective meetings, maintain transparent communication, and produce clear project documentation.

· Evaluate workflows and operational processes to identify opportunities for improvement. Lead or contribute to initiatives that streamline operations, enhance system functionality, and improve service delivery.

· Provide subject matter expertise on supported products and systems. Share knowledge with colleagues, mentor less experienced team members, and contribute to a culture of continuous learning and professional growth.

· Serve as a key point of contact for assigned projects and service areas, ensuring timely communication and follow-through.

· Support integration, implementation, and change-management activities, ensuring smooth transitions and minimal disruption.

· Contribute to strategic and business planning efforts by completing assigned initiatives and ensuring deliverables meet organizational goals.

· Use project management tools and methodologies to plan, execute, and monitor work.

· Ensure documentation, communication, and implementation practices align with organizational standards.

· Analyze complex problems, identify root causes, and propose practical solutions that support organizational effectiveness.

· Develop and maintain tools, templates, workflows, and processes that improve efficiency and quality.

· Support onboarding and ongoing education of team members on processes, systems, and best practices.

· Use independent judgment to assess needs, make informed decisions, and recommend solutions within defined scope.

· Build and maintain strong relationships across the organization, applying principles of emotional intelligence.

· Manage time and priorities effectively to meet deadlines in both collaborative and independent work environments.

· Communicate effectively across diverse teams, roles, and audiences.

· Seek opportunities for professional development and continuous learning.

· Mentor and support less experienced team members.

· Facilitate meetings involving technical, business, and executive stakeholders.

· Participate in continuous improvement and change-management efforts, applying structured methodologies to support successful transitions.

· Other duties as assigned