Business Analyst, Client Delivery

About Buckland

Role overview

Responsibilities

• Lead requirements elicitation and produce business-aligned requirements, user stories, and acceptance criteria.
• Maintain JIRA ticket quality and traceability through testing and deployment.
• Facilitate problem discovery with clients and business stakeholders before defining solutions.
• Develop test strategies, plans, and cases; lead UAT and defect remediation.
• Create training materials and support end-user adoption after implementation.
• Build institutional knowledge, cross-train peers, document reusable knowledge, and mentor junior analysts.
• Apply SDLC principles and improve BA templates, standards, and playbooks.
• Identify automation opportunities and use AI tools in analysis, testing, and documentation workflows.

What Buckland needs

• Post-secondary education in computer science, business, technology, or a related field, or equivalent experience.
• 3–5 years of experience as a Business Analyst or Systems Analyst.
• Logistics, brokerage, or SaaS experience preferred.
• Experience writing formal requirements, test plans, and test cases and leading UAT.
• Intermediate hands-on JIRA knowledge, including traceability and reporting.
• Hands-on experience using AI tools in analysis, documentation, or testing.
• Business Analysis certification is an asset; QA/testing or Agile certification is an advantage.
• Experience working in an Agile software development environment.

Compensation

• Compensation range is $60,000–$90,000 annually, subject to experience.
• Competitive salary, benefits package, and matching retirement plan are offered.

Workplace

• Remote work arrangement is available for applicants who are not local to a Buckland office.

Additional offerings

• Collaborative work environment, professional development, ongoing learning, and an opportunity to join a growing organization.