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Business Analyst

NFP Corp
Bromsgrove, GBR
Full-time
Onsite
Discovered 1 weeks ago
Business analysisBusiness process mappingData flows and controlsUser stories and acceptance criteriaTest planning and user acceptance testingSystem integrations

Full Job Posting

Role overview

NFP is hiring a Business Analyst for its growing Technology team, serving as a functional expert alongside business stakeholders.

The role supports projects from inception through delivery, translating business needs into requirements for internally developed systems.

The position considers UK and Ireland financial services regulatory, operational and data protection obligations.

Experience and qualifications

  • At least 3 years of Business Analyst experience and experience in a software development environment.
  • Bachelor’s degree or equivalent experience in an appropriate field of study.
  • Experience with user stories, acceptance criteria, test planning, user acceptance testing, integrations, data migration and third-party platform implementations.
  • Demonstrable experience creating use case diagrams and process flows, and handling multiple projects with varied priorities and deadlines.
  • Product support experience in a professional setting is strongly preferred.
  • Insurance experience with systems such as Acturis and Open GI is desirable.

Skills and knowledge

  • Strong business process mapping, data-flow, controls and operational-risk understanding.
  • Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365.
  • Awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements.
  • Strong communication, customer focus, problem solving, leadership and ability to work independently or with a team.
  • Able to define clear acceptance criteria, assess business value, prioritize competing demands and challenge requirements constructively.

Responsibilities

  • Analyze business initiatives, strategic plans and platform architecture; help define project scope and business requirements.
  • Evaluate impacts of system changes on projects, workflows, data, controls and reporting; improve processes across platforms.
  • Support product, integration, upgrade and sprint delivery, including backlog refinement and sprint planning.
  • Document current and future process flows and facilitate functional and technical requirements discussions.
  • Refine requirements with developers, resolve queries during development and support business stakeholders.
  • Support business readiness, adoption and post-implementation review; contribute to release notes and product roadmap improvements.
  • Incorporate regulatory, compliance, data protection and audit requirements into analysis activities.

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