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Business Analyst-Airlines

Ampstek, UAE5 days agomid-senior level
mid-senior level

Business Analyst – Airline Location: Dubai, UAE (Hybrid) Experience: 3–5 Years Job Summary We are seeking an experienced Business Analyst with expertise in Airline Reservation Systems (PSS) to support product enhancements and business initiatives for a leading airline reservation platform.

Skills

Requirements GatheringBusiness Process MappingStakeholder Analysis

About This Role

Job Summary

We are seeking an experienced Business Analyst with expertise in Airline Reservation Systems (PSS) to support product enhancements and business initiatives for a leading airline reservation platform.

The ideal candidate should have strong domain knowledge of airline booking processes, experience in Agile environments, and hands-on exposure to SQL and system integrations.

Key Responsibilities

  • Gather, analyze, and document business requirements for reservation system enhancements.
  • Act as a liaison between business stakeholders and technical teams.
  • Create and manage user stories, acceptance criteria, and product backlog items.
  • Conduct backlog grooming and support sprint planning activities.
  • Perform impact analysis for new features and system changes.
  • Collaborate with development teams to ensure business requirements are delivered effectively.
  • Execute SQL queries for data validation, reporting, and troubleshooting.
  • Support UAT activities and coordinate defect resolution.
  • Prepare functional documentation, release notes, and training materials.
  • Ensure solutions align with airline operational requirements and business objectives.

Required Skills

  • Experience as a Business Analyst within the Airline/Aviation domain.
  • Strong knowledge of Airline Reservation Systems (PSS) such as Sabre, Amadeus, or similar platforms.
  • Understanding of airline booking, ticketing, and ancillary service processes.
  • Experience with Agile/Scrum methodologies.
  • Proficiency in:

o Backlog Management & Prioritization

  • o Stakeholder Management
  • o SQL Queries and Data Analysis
  • o API Integrations and XML Messaging
  • o System Interfaces and Data Flows
  • Strong analytical and problem-solving skills.

Preferred Skills

  • Experience with airline loyalty programs or holiday booking systems.
  • Exposure to cloud-based applications and microservices architecture.

Qualification

  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Sent Resumes to vishnu.r@ampstek.com

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