Business Analyst - Airline PSS

About This Role

Exciting Opportunity Alert! 🌟 HTC Global Services is hiring a Business Analyst - Airline PSS expert for a 1-year extendable contract in Abu Dhabi, UAE (Onsite).

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

Job Description:

· Working closely with business and technology stakeholders, develop business requirements and scope, systems change proposals and statements

· Prepare thorough analysis and documentation of business processes, workflow and requirements for impacted systems

· Contribute technical and thought leadership to assist other teams to document business requirements; participate in cross-team business requirement gathering

· Contribute to planning (PI) to ensure timeframes for development, implementation and support take account of user needs and technology constraints

· Managing the requirement backlog

· Supporting the development stages, integration and testing

· Evaluating product progress at each milestone

· Primary liaison between the internal stakeholders and vendors.

· Maximizing value delivery

· Experienced in reporting progress via information radiators, especially PowerPoint or PowerBI

· Facilitate collaborative activities and team meetings, e.g., Discovery workshops, estimations, feature elaboration, release and iteration planning, Scrum-of-Scrums, retrospectives and showcases.

· Own the stakeholder management plan and deliver effective communication (written and verbal) of requirements at various organizational levels including executive level ensuring regular progress updates are provided

Education & Experience

· 5+ years of experience in Business Analysis, working in complex, multi-layered environments

· Bachelor's degree in Computer Science or equivalent.

· Hands on experience defining business and non-functional requirements for technology projects

· Airline domain system knowledge (must have) using Amadeus Altea PSS

· Enterprise level system implementation and integration experience

· Experience in managing work load with multiple streams

· Agile knowledge, experience in Agile software development teams, participating in and contributing to agile ceremonies (preferred)

· Formal BA qualification such as IIBA CCA, CBAP or AAC is preferred

· Experience using tools such as Microsoft suite, SharePoint, Jira, Confluence, etc

Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details.

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