Business Analyst
Role Overview
Support the CAA Portfolio of programmes and projects, including a major Transformation Programme and work supporting its five-year strategic plan.
Transformation work includes licensing services, IT systems, information and data management, and stakeholder engagement.
The CAA applies Government Digital Service principles, its Service Standard, user research, and service design alongside business analysis.
Key Skills for This Role
Full Job Posting
Role overview
Support the CAA Portfolio of programmes and projects, including a major Transformation Programme and work supporting its five-year strategic plan.
Transformation work includes licensing services, IT systems, information and data management, and stakeholder engagement.
The CAA applies Government Digital Service principles, its Service Standard, user research, and service design alongside business analysis.
Core accountabilities
- Scope change and develop business cases covering problems, solutions, resources, costs, and benefits.
- Document business requirements, including functional and non-functional requirements, user stories, and acceptance criteria.
- Model current and potential future processes and identify legislation, policy, and written guidance.
- Analyze process gaps and connect them to business requirements.
- Work with business experts and supplier technical resources to articulate proposed changes.
- Guide and train process teams and the wider business.
- Recommend process and IT options that meet business requirements.
- Assure functional and technical specifications against business requirements.
- Align solutions with strategic objectives and identify synergies across initiatives.
- Support stakeholder identification and project communications with the business change team.
Candidate profile
- Work independently and proactively, adapting to changing circumstances.
- Work at detailed and strategic levels, aligning business needs with CAA business and technology strategies.
- Communicate effectively and challenge inconsistent requirements or poor value-for-money proposals.
Work arrangement
- The role averages two days per week in the office.
Contract and salary
- Full-time, 12-month fixed-term contract.
- Salary is £41,092 to £45,000 per annum, dependent on experience.
- The role requires BPSS security clearance.
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