Buggy Host - Raffles The Red Sea
Skills
About This Role
• Guest Service & Transportation
- Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.
- Personalized Engagement:
- Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.
• Safety & Compliance
- Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.
- Vehicle Maintenance:
- Conduct daily pre-shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times.
- Luggage Handling:
- Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.
- Operational Coordination:
- Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.
- Sustainability:
- Adhere to the resort s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.
- Brand Standards:
- Uphold Raffles grooming and conduct standards, ensuring every guest interaction feels bespoke and heartfelt.
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