Brand Ambassador
Role Overview
At Hotel Versailles, the Brand Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest’s visit special is missed.
The ambassadors are exquisite hosts, just as comfortable arranging the details of a surprise proposal, as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart.
The Brand Ambassador owns all aspects of a guest’s experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessary
Full Job Posting
EDUCATION AND/OR EXPERIENCE:
- High School [AC1] Diploma and a minimum of two (2) years of experience in guest/customer service for luxury goods or services; or equivalent combination of education and experience
- Valid driver’s license and successful completion of Motor Vehicle Report required to assist in parking guest vehicles as needed
- COMPETENCY/SKILL REQUIREMENTS:
- Passion for the people, place, and culture of our community
- Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals
- Professional proficiency of the English language in reading, writing and verbal communication
- Ability to adapt to changes and unexpected events
- Ability to maintain a professional and calm demeanor
- Attention to detail
- Ability to multitask and problem solve
- Strong planning/organizational skills
- SUPERVISORY RESPONSIBILITIES:
- No supervisory responsibilites
- [AC1] Does this role need a college degree?
About Midmark Corporation Career Opportunities
Private U.S. manufacturer of medical, dental, and veterinary equipment and clinical workflow technology for healthcare providers.
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