Branch Supervisor

Salary

• Competitive Salary + Bonus + Excellent Benefits
• Branch Supervisor (6 month fixed term) - Gainsborough - Plumb Centre
• So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
• Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...
• Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
• We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
• As a Branch Supervisor based in Gainsborough you’ll be responsible for:
• Assisting the Branch Manager with the day to day running and operations within this small branch.
• Supervise and support branch staff, providing guidance, training, and performance feedback.
• Serving customers on the trade counter, offering advice and product knowledge.
• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• General warehouse duties including, goods in & out, picking and packing customer orders.
• This is a full-time, temporary role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm. There is a potential for the role to be made permanent.
• And here’s what we’d like you to have:
• Previous industry or merchant experience is preferable
• Prior experience in a Face to Face customer service/sales environment
• Excellent communication skills and confidence interacting with customers
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Willingness to step up to run the branch in the Branch Managers absence
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic