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Branch Manager

Roasting House Saudi Arabia
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Branch operations managementSales growth and target achievementCustomer serviceCustomer account managementContract negotiationSales reporting

Full Job Posting

Role overview

Roasting House is hiring an experienced Branch Manager.

The role requires at least three years of experience as a Branch Manager.

Food & Beverage sector experience is highly preferred.

Key responsibilities

  • Oversee daily branch operations and maintain smooth business performance.
  • Grow sales and achieve sales targets.
  • Ensure excellent customer service and satisfaction.
  • Engage existing and potential customers to understand needs and identify sales opportunities.
  • Handle inquiries, complaints, and account issues; negotiate contracts and manage key requests.
  • Support successful sales transactions and provide after-sales service.
  • Prepare account activity and status reports, including potential issues.
  • Identify opportunities to improve service quality and business performance.

Qualifications and requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • At least three years of Branch Manager experience is required.
  • F&B experience is highly preferred.
  • Strong communication, presentation, negotiation, customer service, and organizational skills.
  • Proficiency in Microsoft Office.
  • Problem-solving ability and capacity to work under pressure.

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