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Branch Manager

Ascend Staffing
Kansas City, USA
Full-time
Manager · 1+ years experience
Onsite
Discovered 1 weeks ago
excel

Full Job Posting

What You'll Do

  • As Branch Manager, you will be responsible for the overall performance and daily operations of the Kansas City branch, including team leadership, recruiting operations, client service, sales growth, and financial performance.
  • Key responsibilities include:
  • Lead, coach, and support branch recruiters and other team members
  • Manage daily branch operations, including recruiting, temporary employee placements, recordkeeping, and participation in on-call responsibilities
  • Establish branch goals and ensure performance expectations, operating procedures, and key metrics are met
  • Monitor branch performance and prepare financial and operational reports
  • Deliver a high level of service to clients, employees, and job candidates
  • Build and maintain strong relationships with existing clients
  • Conduct regular client communication and quarterly business reviews
  • Identify opportunities to expand existing accounts and grow branch revenue
  • Meet established sales and business development goals
  • Help drive market growth, profitability, and overall branch performance
  • Coordinate with sales representatives to ensure a smooth transition and successful launch of new client accounts
  • Identify operational challenges and develop effective solutions

Required Qualifications

  • At least 1 year of management or supervisory experience
  • Experience leading and developing a team
  • Demonstrated ability to manage goals, priorities, and performance expectations
  • Strong customer service and relationship-management skills
  • Strong problem-solving and objection-resolution skills
  • Excellent verbal and written communication skills
  • Ability to communicate professionally with employees, clients, and company leadership
  • Proficiency with Microsoft Office, including Microsoft Excel
  • Ability to manage multiple priorities in a fast-paced environment
  • Regular and reliable on-site attendance

Preferred Qualifications

  • Previous experience in staffing, recruiting, workforce management, retail, wholesale, or another service-based business
  • Experience with business development, sales, or account management
  • Experience using customer relationship management (CRM) software
  • Experience working with financial or branch performance reports
  • Bilingual English/Spanish skills
  • Work Environment & Expectations
  • This is an on-site position in the Kansas City, MO area
  • Occasional travel may be required
  • Participation in branch on-call responsibilities may be required
  • Hours may occasionally exceed 40 hours per week based on business needs
  • Regular use of computers and standard office equipment is required

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