Branch Manager
Role Overview
Full-time, on-site Branch Manager role based in Jeddah, responsible for branch operations and performance.
The branch handles freight forwarding across air, sea, and land, including AOG, urgent, and project cargo shipments, customs clearance, and warehousing.
Key Skills for This Role
Full Job Posting
Role overview
Full-time, on-site Branch Manager role based in Jeddah, responsible for branch operations and performance.
The branch handles freight forwarding across air, sea, and land, including AOG, urgent, and project cargo shipments, customs clearance, and warehousing.
Responsibilities
- Oversee daily freight forwarding operations across air, sea, and land and coordinate AOG and urgent shipments.
- Ensure efficient customs clearance and warehousing processes.
- Lead and develop the branch team; monitor KPIs, manage budgets, and optimize workflows to meet service commitments and customer expectations.
- Maintain relationships with clients, vendors, and regulatory authorities; resolve operational issues and implement process improvements.
- Align branch activities with company strategy and compliance requirements.
Qualifications
- Strong branch operations, logistics coordination, and workflow oversight skills in freight forwarding or supply chain environments.
- Experience with air, sea, and land freight, time-critical and AOG shipments, and project cargo operations.
- Customer relationship management, negotiation, service delivery, team leadership, coaching, and performance management capabilities.
- Knowledge of customs regulations, documentation, warehousing, and international trade practices relevant to Saudi Arabia and global logistics.
- Competence with logistics and ERP systems, data analysis, and reporting; strong organization, problem-solving, decision-making, and attention to detail.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field; equivalent professional experience may be considered.
- Professional proficiency in English is required; Arabic is beneficial. Logistics or supply chain certifications such as FIATA, CILT, or APICS are an advantage.
About APL
APL provides air, sea, and land freight forwarding and supply chain services, including AOG and time-critical shipments, customs clearance, warehousing, and project cargo handling.
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