Branch Manager Home Care for veterans

Our company is searching for experienced candidates for the position of Home Care Branch Manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

· Effectively managing company resources

· Managing gross margin including Caregiver Overtime / Caregiver payrates

· Responsible for overall revenue growth

· Utilization / Fill Rate

· Referral to admission ratio

· Effectively managing community relationships including AL’s, IL’s, Hospitals, SNF, memory care, LTAC and VA, LTC, Workers’ comp

· Effective communication with regional and senior leadership

· Timely reporting issues and concerns

· Referral flow

· Following all applicable state regulations

· Completing routine internal audits of Client and personnel files

· Timely reporting and maintaining client and caregiver complaints/grievances as well as records.

· Responsible for managing client census.

· Effective communication between client, caregivers, and branch

· Ensure timely initiation of service -All admits completed with 48 hours of receiving referral.

· Oversight over client visits.

· Ensuring high levels of client satisfaction - Customer satisfaction over 95%

· Ensuring client fill rate 95% or above on auth hours

· Staffing and Recruiting

· Business Development/Expansion

· Community Relations

· Performs other related duties as assigned.