Branch Administrator

Role overview

Major responsibilities

• Invoice direct-order billings; assist with daily invoicing and scan pick tickets.
• Process branch customer returns, including nonstock and defective returns to vendors.
• Schedule and coordinate appointments, meetings, and events; answer and forward telephone inquiries and provide general information.
• Prepare management documents using Word and Excel and provide administrative support to senior department managers.
• Resolve vendor shortages and delivery problems, expedite purchase orders, and maintain delivery information.
• Verify and balance cash sales; issue credits and rebills; process tax corrections.
• Provide backup support for branch purchasing and switchboard reception; greet and assist incoming customers, vendors, and visitors.

Preferred skills and experience

• A university degree, college diploma, or equivalent experience is an asset.
• Excellent time management, organization, attention to detail, accuracy, communication, and interpersonal skills are preferred.
• Ability to work under pressure, manage customer requests, prioritize deadlines, and work with minimum supervision in a busy office.
• Data entry, data editing, and typing skills; knowledge of ordering supplies, equipment, or services and inventory control is an asset.

Compensation and benefits

• Salary range is $42,500–$54,000; compensation cadence is not specified.
• Benefits include health and dental coverage, life and disability insurance, profit sharing, group RRSP matching, and other employee programs.

Schedule

• The posting states there are no evening or weekend shifts.