indeed
Branch Administrator
Graybar Canada Limited
New Brunswick, CAN
Entry
Onsite
Discovered 1 months ago
Customer serviceTelephone reception and switchboard supportGeneral clerical administrationInvoice processingCustomer returns and credits processingPurchase-order expediting
Role Overview
Provide friendly, professional customer service, answer telephone calls, greet visitors, and perform general clerical duties under established procedures.
The opportunity is based at Graybar Canada's Florenceville, New Brunswick branch.
Key Skills for This Role
Customer serviceTelephone reception and switchboard supportGeneral clerical administrationInvoice processingCustomer returns and credits processingPurchase-order expediting
Full Job Posting
Role purpose
Provide friendly, professional customer service, answer telephone calls, greet visitors, and perform general clerical duties under established procedures.
The opportunity is based at Graybar Canada's Florenceville, New Brunswick branch.
Major responsibilities
- Invoice direct-order billings; assist with daily invoicing and scan pick tickets.
- Process branch customer returns, nonstock and defective returns to vendors, applicable credits and rebills, and tax corrections.
- Schedule and coordinate appointments, meetings, and events.
- Receive and forward telephone inquiries, provide general information, and provide backup switchboard support.
- Greet and assist incoming customers, vendors, visitors, and other people.
- Prepare management documents using Word and Excel and provide administrative support to senior department managers.
- Resolve vendor shortages and delivery problems, expedite purchase orders, and maintain delivery information.
- Verify and balance cash-sale transactions and provide backup branch purchasing support.
Preferred skills and experience
- A university degree, college diploma, or equivalent experience is considered an asset.
- Preferred capabilities include organization, time management, accuracy, communication, interpersonal skills, and prioritization under pressure.
- Data-entry, data-editing, typing, ordering, and inventory-control knowledge are preferred.
Schedule
- The posting advertises no evening or weekend shifts.
Benefits
- Benefits include virtual care, health and dental coverage, life and AD&D insurance, profit sharing, long-term disability, RRSP matching, fitness membership, employee share purchase, computer purchase, tuition reimbursement, and service awards.
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