BOUCHERON Sales Associate

Job Description

Job Responsibilities:

Sales Execution:

Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.

Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.

Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit.

Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.

Act as an ambassador of Boucheron strictly respecting the Maison selling ceremony

Clienteling Initiatives:

Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.

Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.

Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.

Identify and pursue business development opportunities to expand the store client base and market presence.

Retail Operations:

Ensure excellence of retail operations

Participate actively on transversal store activities (VM, stock management, POS systems)

Make sure to follow and respect guidelines to ensure compliant process and store security

Qualifications and Skills:

Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.

Exceptional sales acumen with a track record of achieving and exceeding sales targets

Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds.

Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred.

Proficiency in CRM software and very important clienteling skills.

Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment.

Professionalism and integrity.

Enthusiastic and positive attitude

Adaptability and willingness to learn.

Strong work ethic.

Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.

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