BOUCHERON Part-Time Store Coordinator

Job Description

BOUCHERON Part-Time Store Coordinator

Base pay: $25.00 - $27.00 per hour plus monthly incentive

About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Job Responsibilities:

Client Experience:

Welcome clients with discretion, warmth, and professionalism, setting the tone for a refined boutique experience

Assist Sales Advisors during client appointments by preparing jewels, presentation trays, and refreshments

Ensure presentation areas and visual displays are immaculate, replenished, and always aligned with brand standards

Collaborate and support our internal clients for celebrity fittings, photo shoots, and internal transfers and consignments

Operational Coordination:

Oversee the daily rhythm of the boutique, ensuring appointments, deliveries, and service requests are coordinated without disruption

Receive, ship and maintain inventory cycle counts for operational efficiency

Manage semestrial store inventory

Manage client repairs, after sale process

Maintain stockroom organization, ensuring pieces are prepared for appointments and safely returned post-viewing

Manage boutique supplies, packaging, and stationery, ensuring readiness for client interactions and gifting moments

Open and close the boutique

Supervise security schedules and cleaning crew duties

Administrative Excellence:

Prepare boutique reports, appointment schedules, and sales documentation with accuracy and discretion

Process client orders, repairs, and special requests in alignment with brand guidelines

Support the Store Director with calendar coordination, event preparation, and follow-up communications

Event & High Jewelry Support:

Assist in planning and executing boutique events, private viewings, and high jewelry showcases

Ensure VIP appointments are managed with white-glove precision, including special presentation and security requirements

Qualifications and Skills:

2 – 4 years’ Experience in luxury retail, fine jewelry, or hospitality in a client-centric role

A refined presence and polished communication style, both written and verbal

Ability to balance discretion with warmth in client interactions

Proficiency with luxury retail systems, appointment management, and basic administrative tools

A genuine appreciation for high craftsmanship, heritage, and brand storytelling

Proficiency in Microsoft Office (Excel, Word, Outlook)

Experience with ERP systems (e.g., SAP) and CRM tools is a plus

Strong organizational and multitasking abilities

Exceptional communication and interpersonal skills

Deep understanding of luxury client expectations and white-glove service standards

Ability to support boutique events and private appointments

Trusted to handle sensitive client information and high-profile appointments

Ability to work retail hours, including weekends and holidays

Fluency in additional languages beyond English is a plus

Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.

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