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BODY SHOP ADMINISTRATIVE ASSISTANT

DeNooyer Chevrolet
Albany, USA
Full-time
Entry
Onsite
Discovered 1 months ago
Reynolds and ReynoldsCCC estimating software

Full Job Posting

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Discounts on products and services

Responsibilities

  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Reynolds and Reynolds is a plus
  • Experience with CCC estimating software also a plus
  • Ability to communicate customers' interests needs and requests to management
  • Professional personal appearance
  • Clean driving record

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