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Bloom Logistics Operations Manager, Warehouse Operations

Google
Columbus, USA
Manager · 7+ years experience
Onsite
USD 136000-196000 / year
Discovered Today
Communication

Full Job Posting

Responsibilities

  • Manage daily logistics operations, material flow, and third-party logistics (3PL) warehouse vendors, including overseeing budgets, invoices, and capital improvements.
  • Monitor SLAs, KPIs, and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
  • Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
  • Drive technology-driven automation, reduce MTTR, optimize capacity, and eliminate obstacles in material flow to lower operational costs.
  • Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.

Minimum qualifications:

  • Bachelor's degree in Engineering, Supply Chain operations, or a related technical field, or equivalent practical experience.
  • 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
  • 7 years of experience in a customer or client-facing role supporting logistics.
  • 5 years of experience analyzing data and generating business insights.

Preferred qualifications:

  • Certified Lean Six Sigma (Green/Black Belt) or PMP certification, with demonstrated success in business process re-engineering, quality management frameworks or capacity modeling.
  • Experience in data analytics, capacity modeling, and leveraging data to solve complex operational challenges.
  • Experience in Trust and Safety, Content Moderation, Risk Management, or high-volume Customer Support operations.
  • Deep expertise in capacity planning, OpEx budget management, and vendor contract performance governance.
  • Strong executive presence with exceptional written and verbal communication skills; proven ability to influence cross-functional leadership (Legal, Engineering, Product).
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

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