Biomedical Engineer

About This Role

Job Title: Biomedical Engineer

Key Responsibilities:

• Attend service calls independently, efficiently, and on time by understanding customer needs and delivering value to ensure high customer satisfaction.
• Perform field service activities including installations, preventive maintenance, upgrades, and repairs.
• Receive and log service calls and complaints, responding proactively to customer needs.
• Monitor warranty and service contracts, ensuring timely follow-up on expirations.
• Manage spare parts inventory and movement to support effective after-sales service.
• Maintain high customer satisfaction through fast response times, maximum equipment uptime, and accurate troubleshooting.
• Collaborate with internal teams to discuss service incidents and seek support when necessary.
• Communicate with suppliers and manufacturers to obtain remote technical support.
• Demonstrate familiarity with service processes in governmental sector hospitals.
• Ensure compliance with local regulations, safety standards, and supplier technical guidelines.

Job Qualifications:

• Bachelor’s degree in biomedical engineering.
• Minimum of 3 years of relevant experience, preferably in IVF or ICU environments.
• Business-level proficiency in both written and spoken English and Arabic.
• Strong communication and interpersonal skills.
• Team-oriented with the ability to collaborate effectively.
• Willingness to travel within Saudi Arabia and overseas.
• Saudi Council of Engineers (SCE) Membership