Billing Technician - Utility Billing
Key Skills for This Role
Full Job Posting
About the Department
Brunswick County is currently accepting applications for a Billing Technician to join our Utility Billing Team. The Billing Technician performs specialized clerical work of preparing water and sewer utility bills, including: Maintaining customer accounts. Verifying and posting payments received and changes to customer accounts for Public Utilities. Creating work orders for meter installation and changes. Entering and verifying meter readings. Addressing customer questions concerning meter readings and billing. Reviewing problem accounts and making adjustments as needed for verified leaks, new services, transfer of services, as well as various charges for services rendered by the maintenance department Performing enhanced reports and processing monthly and final billings. Processing refunds as needed. Answering telephones and handling routine requests for information, as well as providing details concerning meter readings and billing The Billing Technician must exercise independent judgment and initiative in completing assignments, and must also exercise tact and courtesy in frequent contact with utility customers and the general public. If you are a customer focused individual with excellent communication, listening, and interpersonal skills, we'd love to talk to you! The Billing Technician reports to the Billing Supervisor. Location & Work Schedule Brunswick County Utility Billing is located at 3769 Old Ocean Highway, Bolivia, NC 28422. The office is open Monday through Friday from 8:30am - 5:00pm.
Maintaining customer accounts.
Verifying and posting payments received and changes to customer accounts for Public Utilities.
Creating work orders for meter installation and changes.
Entering and verifying meter readings.
Addressing customer questions concerning meter readings and billing.
Reviewing problem accounts and making adjustments as needed for verified leaks, new services, transfer of services, as well as various charges for services rendered by the maintenance department
Performing enhanced reports and processing monthly and final billings.
Processing refunds as needed.
Answering telephones and handling routine requests for information, as well as providing details concerning meter readings and billing
Minimum Qualifications
- Associate’s degree in accounting, business management, or related field AND one (1) to two (2) years of experience in customer service and billing; OR any equivalent combination of education, training, and experience which provides the required knowledge, skills and abilities. Physical Requirements Must be physically able to operate a variety of automated office machines including computers, calculators, copiers, facsimile machines, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time.
Benefits
- Brunswick County employees are the county's most valuable asset. Therefore, it is the county's desire to offer a very rich and generous menu of fringe benefits. You can visit https://www.brunswickcountync.gov/benefits to see more detailed information on benefits. Brunswick County offers the following benefits: Vacation Leave Sick Leave Petty Leave Paid Holidays Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Vacation Leave Sick Leave Petty Leave Paid Holidays Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Sick Leave Petty Leave Paid Holidays Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Petty Leave Paid Holidays Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Paid Holidays Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Longevity Pay Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Health Insurance 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- 401 (k) Plan 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- 457 Deferred Compensation Plan Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Term Life Coverage Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Long Term Disability Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Short Term Disability Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Flexible Spending Accounts Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Vision Insurance Universal Life Insurance Critical Illness Tuition Assistance
- Universal Life Insurance Critical Illness Tuition Assistance
- Critical Illness Tuition Assistance
- Tuition Assistance
About Brunswick County
North Carolina county government providing public safety, utilities, health, social, planning, and other services to Brunswick County residents.
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