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Billing Representative I

Quest Diagnostics
Clifton, USA
Full-time
Onsite
Discovered 3 weeks ago
Excel

Full Job Posting

Requirements:

  • At least one year of relevant experience and/or completion of medical administration course.
  • Medical terminology knowledge
  • Must be able to key 60 WPM and meet established production and quality standards
  • Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting.
  • Preferred Experience:
  • 1 year experience in A/R, Billing, Customer Service, insurance, or healthcare
  • Understanding of multiple billing requirements across varies payers
  • Ability to work well in a fast-paced team and environment.
  • Ability to adapt to changes.
  • Ability to have excellent communication skills, both verbal and written.
  • Ability to multi-task.
  • PC Skills, with specific proficiency in Excel and data entry
  • Basic Math skills
  • Good organizational skills.
  • Ability to work independently and as part of a team.

Skills:

  • Ability to work well in a fast-paced team and environment.
  • Ability to adapt to changes.
  • Ability to have excellent communication skills, both verbal and written.
  • Ability to multi-task.
  • PC Skills, with specific proficiency in Excel and data entry
  • Basic Math skills
  • Good organizational skills.
  • Ability to work independently and as part of a team.
  • Education
  • High School Diploma or Equivalent (Required)
  • Languages
  • English (Required)
  • Work Environment:
  • This role is a remote position, which means the individual will need to have internet access.

Responsibilities

  • Focused efforts on decreasing Missing Information.
  • Interpret Missing Information requests for appropriate action.
  • Contact insurance carriers, clients, patients and/or other outside sources to clarify information.
  • Perform screen scrapes.
  • Evaluate and respond to all aspects of written billing inquiries from the patient or their representative to resolve billing issues.
  • Handle patient indigency records
  • Regular research involving both the web and billing systems.
  • May be a certified Medical Coder and/or involved with medical coding.
  • Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.
  • Ability to work on various other projects as needed.
  • Ability to work overtime as needed based on departmental needs.
  • Keying of updated billing information into system received from clients.

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