Billing & Reporting Analyst

Role overview

What you’ll do

• Manage HFC-initiated activities that significantly affect revenue, accounts receivable, premium payables, and carrier and client relationships.
• Create and distribute monthly open-activity reports to unit leaders.
• Partner with unit leaders and client service teams to resolve open activities.
• Investigate complex activities and work with teams to identify and resolve issues accurately.
• Work with HFC to maintain consistent activity management across regions.
• Assist HFC with advanced premium payments to Facility and other carriers.
• Support accounting-related inquiries, including invoicing and activity questions.
• Identify and report workflow or process issues.
• Prepare and send monthly EMT reports highlighting potential premium and commission issues.
• Design and deploy ad hoc reports as required.

Qualifications

• 2 to 5 years of experience in an analytical, billing, or account-focused role, with hands-on exposure to accounts receivable, accounts payable, invoicing, or billing processes.
• Ability to analyze data, identify discrepancies, and investigate financial or billing variances.
• Experience with reporting tools and advanced Excel functions, including Pivot Tables and lookups; EPIC experience is an asset.
• Ability to create clear, accurate dashboards and reports that support business decisions.
• Strong attention to detail and organization, including managing multiple priorities in a fast-paced environment.
• Willingness to learn, collaborate, and continuously improve processes.
• Strong communication and teamwork skills across teams and with leadership.
• Post-secondary education in Analytics, Economics, Accounting, Business, or a related field is an asset.
• Candidates may be asked to complete an attribute-based assessment and skills testing, such as Excel or MS Office, onsite.

Compensation

• Expected salary range is $67,000 to $78,000; the range depends on skills, experience, working location, business line, scope, and level.
• Benefits may include health coverage, disability insurance, RRSP matching, paid time off, and eligible bonuses or commissions.

Benefits and development

• HUB offers training, licensing support, and ongoing professional development.
• Additional offerings include paid parental leave, wellbeing programs, and retirement savings matching.