indeed
Billing Operations Analyst
Calor Gas Ltd.
Warwick, GBR
Temporary
Onsite
£29,000 to £34,000,
Discovered 4 days ago
Billing operationsData analysis and manipulationAdvanced ExcelDatabase information extraction and analysisAttention to detail and accuracyTroubleshooting and problem-solving
Role Overview
Billing Operations Analyst role in Calor’s Billing Operations function, based in Warwick.
Act as a business owner for billing systems and processes, safeguarding invoice accuracy and improving efficiency, risk management and the customer journey.
Key Skills for This Role
Billing operationsData analysis and manipulationAdvanced ExcelDatabase information extraction and analysisAttention to detail and accuracyTroubleshooting and problem-solving
Full Job Posting
Role overview
Billing Operations Analyst role in Calor’s Billing Operations function, based in Warwick.
Act as a business owner for billing systems and processes, safeguarding invoice accuracy and improving efficiency, risk management and the customer journey.
Workplace
- The role is hybrid.
Contract and schedule
- 12-month fixed-term contract, full-time.
Compensation
- Salary range is £29,000 to £34,000, dependent on experience; no pay cadence is specified.
Responsibilities
- Oversee billing systems to ensure invoices are issued accurately and on time.
- Investigate discrepancies, find root causes and partner with IT to resolve system issues.
- Support Customer Service and Collections with billing queries, dispute resolution and insight-led reporting.
- Monitor and report KPIs, highlighting risks, trends and improvement opportunities.
- Drive automation and process optimisation; create and maintain process documentation and training materials.
- Manage third-party suppliers to support service delivery and cost efficiency.
Essential requirements
- Strong analytical skills and ability to interpret and manipulate large datasets.
- Advanced Excel and data capability, including extracting and analysing database information.
- Exceptional attention to detail and accuracy, confident troubleshooting and problem-solving skills.
- Ability to explain technical or billing issues to non-technical stakeholders; strong organisation and prioritisation in a fast-paced environment.
Desirable experience
- Billing Operations, Accounts Receivable or financial operations experience is desirable.
- Experience with BI or reporting tools and understanding of billing controls, financial compliance or regulatory standards are desirable.
Benefits
- Benefits include 25 days’ annual leave plus eight bank holidays, private medical insurance, a matched-contribution pension scheme and life assurance.
- Staff discounts on gas are offered.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career