Billing Operations Analyst

Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.

Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.

The base

We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.

What you'll do

Revenue administration and operational delivery

Deliver revenue administration activities including fee amendments, closing fees, invoice production and related revenue processes accurately and on time.

Manage and respond to queries received through team inboxes, escalating issues where appropriate.

Support the successful delivery of quarterly management fee invoicing, ensuring a high degree of accuracy and operational efficiency.

Prepare and post revenue accruals and provide analysis and commentary on revenue performance to Management Reporting teams and senior stakeholders.

Maintain process logs and operational management information to provide transparency on workflow progress and team performance.

Investigate recurring issues and process failures to identify root causes, recommend corrective actions and prevent repeat errors, seeking continuous improvement

Build strong working relationships with stakeholders across Wealth Management, Group Finance and the Service Centre.

Process optimisation and automation

Take ownership of assigned processes and identify opportunities to simplify, standardise and improve them.

Challenge existing ways of working and recommend enhancements that improve efficiency whilst maintaining appropriate operational controls.

Apply a risk-based approach when assessing processes and controls, ensuring effort is focused on activities that create genuine value and mitigate material risk.

Understand upstream and downstream process impacts, ensuring changes to revenue administration activities consider wider finance, client and reporting consequences.

Leverage Microsoft 365 tools, including Excel, Copilot, Power Query, Power Automate and other approved technologies, to automate manual activities and improve productivity.

Develop data-driven solutions and management information that enhance transparency, control and decision-making.

Contribute to a culture of continuous improvement by proactively identifying opportunities to remove waste, reduce manual processing and improve the colleague and client experience.

Team contribution

Support colleagues across the wider Finance function as business demands evolve.

Share knowledge, document processes and contribute to developing team capability.

Demonstrate ownership, accountability and a commitment to improving team performance.

Educated to A-Level standard or equivalent.

Advanced Excel skills including data manipulation, reconciliation, analysis, lookup functions and complex formula construction.

Strong analytical and problem-solving skills.

Experience working in an operational finance, billing, revenue administration or accounting environment.

Ability to identify process inefficiencies and propose practical solutions.

Strong attention to detail and commitment to accuracy.

Ability to manage multiple priorities and meet deadlines in a controlled environment.

The knowledge, experience and qualifications you need

The knowledge, experience and qualifications that’ll help

Experience using Power Query, Power BI, Power Automate, VBA or equivalent automation tools.

Experience using Microsoft Copilot or other AI-enabled productivity tools.

Experience leading or contributing to process improvement initiatives.

Knowledge of Wealth Management, Asset Management or Financial Services.

We Recognise Potential, Whoever You Are

Our purpose is to deliver excellent investment performance to clients through active management. We believe diverse perspectives and an inclusive culture help us make better decisions and achieve better outcomes for our clients. That's why inclusion is a strategic priority for us, and we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

We will consider flexible working arrangements for all roles and provide reasonable accommodations to support applicants and employees, including those with neurodiversity, disability, or physical and mental health needs. For more information, please visit our FAQs.