Billing Coordinator

About the role

Key responsibilities

• Prepare, review, and send accurate invoices to customers or clients according to contracts, purchase orders, and service delivery.
• Post payments, reconcile accounts receivable, and apply cash receipts in the accounting system.
• Monitor aging invoices, follow up on overdue accounts, and coordinate collections activities.
• Resolve billing discrepancies and disputes by investigating charges, coordinating with sales/operations, and issuing credits or adjustments.
• Maintain customer billing records, master data, and billing schedules; ensure correct billing terms and pricing.
• Process recurring billing, proration, refunds, and contract renewals.
• Support month-end and quarter-end close tasks related to revenue recognition and accounts receivable reconciliations.
• Prepare billing reports, aging analyses, and cash forecasts for finance leadership.
• Ensure compliance with internal controls, policies, and external regulations; assist with audits.
• Collaborate with sales, customer success, product, and collections to improve billing processes and reduce disputes.
• Maintain and improve billing systems and automation (ERP, billing platforms, spreadsheets); participate in system implementations and testing.
• Provide customer-facing support for billing inquiries via email and phone.

Required qualifications

• 1–3 years experience in billing, accounts receivable, or related finance/administrative role.
• Proficiency with accounting software (QuickBooks, NetSuite, Sage, or similar) and strong Excel skills.
• Basic understanding of invoicing, cash application, revenue recognition, and accounts receivable processes.
• Strong attention to detail and accuracy.
• Good communication and customer-service skills.
• Ability to prioritize tasks and manage multiple accounts and deadlines.

Preferred qualifications

• Experience with recurring/SAAS billing platforms (Zuora, Chargify, Recurly) or ERP systems.
• Familiarity with GAAP revenue recognition principles.
• Experience with collections and dispute resolution processes.
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field.
• Experience improving billing workflows and implementing automation.
• Pay: QAR97.35 - QAR312.78 per hour