Billing Associate

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.

IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities.

We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today.

We’re proud to combine the resources of a large company with the values and care of a family-run business.

The Billing Associate at Interstate Waste Services is essential for ensuring accurate and timely invoicing for waste management services.

This role involves preparing, reviewing, and processing customer invoices, resolving billing discrepancies, maintaining accurate customer records, and collaborating with internal teams to address billing inquiries and ensure revenue collection.

The Billing Associate plays a vital role in maintaining the financial health of the company through meticulous attention to detail and effective communication.

• Process and generate billing for assigned market areas including all lines of business
• Create and issue accurate invoices to customers
• Transmit files to print to vendors and customers
• Post all billing transactions
• Creates and mails manual invoices as needed
• Create and process adjustments
• Research and resolve customer issues
• Answer customer queries via phone/email
• Prepare and monitor all monthly billing reports
• Manage account balances and resolve inconsistencies
• Prepare and/or complete proper spreadsheets and online portals for customers
• Update accounting records with issued invoices, processed payments, new balances, and customer contact information
• Collaborate with other teams to resolve billing disputes
• Perform other duties and responsibilities, as assigned by Billing Supervisor
• Bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred; equivalent work experience will be considered.
• 1-3 years of billing, bookkeeping, finance, or a related role
• Proficient in Microsoft Office Suite: Specifically, Exce
• Bilingual preferred; able to read, write, and speak Spanish proficiently
• Must have strong interpersonal and communication skills
• Ability to multi-tasking and can work effectively with other team members
• Ability to manage time effectively and work in a fast paced and changing environment.
• Able to work overtime as needed

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience.

Other duties may be assigned, requested, or required.

Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.