Billing Administrator

Position summary

Responsibilities

• Review daily field tickets and work orders for accurate equipment, labor hours, travel time, and materials before client submission.
• Check field paperwork against client rate sheets, contracts, and system data to ensure accurate invoices.
• Investigate billing discrepancies and follow up with field operations and clients.
• Upload invoices and supporting documents to client payment portals; prepare monthly invoices and client billing summaries.
• Review purchase orders assigned to service orders for accurate billing limits and scope; request PO modifications from customers when needed.
• Support operations administration, including tracking disposal metrics or crew hours, and perform other assigned administrative duties.

Requirements

• At least two years of billing experience.
• Industrial & Vacuum Services, construction, or heavy equipment billing experience is strongly preferred.
• A degree, diploma, or certification in business administration, payroll, accounting, or equivalent is an asset.
• Strong computer literacy, including comfort with Google applications and multiple billing systems.
• Experience with portals such as Track, Open Invoice, Fieldglass, and/or Maximo is a strong asset.
• Reliable transportation is needed for commuting to the office and occasional local site visits.

Knowledge, skills, and abilities

• Maintain numerical accuracy and contract accuracy while handling high daily volumes of invoices and field tickets.
• Multitask and balance competing priorities, especially during high-volume month-end closeouts.
• Communicate and collaborate effectively with field crews, managers, and clients.
• Work independently, stay organized, solve problems, and meet strict deadlines.

Benefits

• Benefits include a company-matched RRSP, health, dental, vision, and mental health coverage, employee assistance programs, paid training, professional development, and advancement opportunities.