Bilingual Patient Services Specialist - Part Time
Full Job Posting
What You'll Do
Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required
What Do You Bring
Bilingual English/Spanish
Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
A high school diploma or equivalent preferred
How'll You'll Benefit
- Competitive wages, comprehensive total rewards package including benefits, 401k, paid time-off, and more
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support career growth
- Why You Should Join Us
- FYidoctors of California operates in partnership and support of FYihealth group, Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.
- At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.
- FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.80 to $21.07 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth .
About FYihealth group
Leading Canadian doctor-led and professionally managed healthcare organization.
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