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Bilingual EHS Account Coordinator

RiskCheck
Toronto, CAN
Full-time
Entry
Onsite
$45,000 to $55,000
Discovered 1 weeks ago

Full Job Posting

What you'll do

  • In collaboration with the Account Manager, providing ongoing assistance to address the assigned client accounts needs and their day-to-day management.
  • Maintaining the internal and Client system database up to date and current with the Client information and annual Audit findings.
  • Ongoing monitoring of the clients' compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
  • Overseeing the new client user's onboarding on the RiskCheck Connect interactive platform and conducting online client training.
  • Respond to client health and safety inquiries and comments regarding RiskCheck assessments or system questions. Provide mentorship or system training when needed to clients who need assistance with day-to-day use of the system.
  • Ensuring the questions or concerns from the clients are addressed by liaising between the clients, the consultants and the Business Development team.
  • Address any internal request from the RiskCheck EHS group or the Business Development team regarding client information, compliance status, or perform trending analysis on request.
  • Accurately process audit reports by loading key data onto the system and submitting the final reports to the clients.
  • Monitoring the clients' system usage and compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
  • Maintaining the client portfolio database management systems to ensure they remains accurate, including the management of client user access and contact information.
  • Ensure the new client accounts or assets are properly built on the system and oversee their onboarding.
  • Update internal trackers with real-time updates on the report status updates
  • Participate in management meetings or client meetings when required.
  • Other duties as assigned
  • Skills and Qualifications
  • Post-secondary education, preferably a degree or diploma in Health & Safety and/or related courses preferred
  • Bilingual (French/English) is a requirement
  • Proven ability to build and maintain positive professional relationships
  • Experience with SharePoint preferred
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • Client relations / portfolio management support experience in an office/administrative setting (3 years)
  • Past exposure to database management and data processing
  • Strong client service orientation with a commitment to delivering high-quality support
  • Excellent attention to detail and organizational skills
  • Clear and confident communicator, with a professional telephone manner
  • Resilient and focused, with the ability to manage multiple tasks and priorities
  • Proactive problem-solving mindset with a focus on finding practical solutions
  • Why work at RiskCheck?
  • Competitive salary
  • Various paid time off (PTO) such as paid vacation, paid illness days, birthday off with pay, paid personal days, paid volunteer time off, etc.
  • Comprehensive group benefits package
  • Virtual Health and Wellness and EFAP program
  • Professional development and growth opportunities
  • Relaxed and supportive work environment
  • Work/life balance
  • Company social events (remote and in-person)
  • Salary: Approximately $45,000 to $55,000 to start, commensurate with experience
  • Please note that candidates may be required to consent to a Background Check (Criminal Record Check) as part of the recruitment/onboarding process (at the company's expense) upon offer of employment.
  • RiskCheck is an equal opportunity employer committed to diversity, equity, and inclusion. We consider all qualified applicants and are proud to create a workplace that reflects the diversity of the communities we serve. Please notify us if you require accommodation at any time during the recruitment process.
  • We thank all applicants for their interest, however only those selected for an initial interview will be contacted.

Preferred Qualifications

  • Experience with SharePoint preferred

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