Bilingual Commissions Administrator

Prepare weekly and monthly commission runs and reports

Perform compensation adjustments based on policy changes

Ensure commissions are paid out correctly and investigate any inconsistencies

Provide commission information as requested in a timely manner to both internal and external contacts

Input data accurately into the system

Track information and assist on the debt collection processes of agents and agencies

Handle commission debt repayments from agents and agencies

Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards.

Other duties as required

Key Qualifications

College Diploma or equivalent work experience is required

Post Secondary degree or equivalent field experience is an asset

1-2 years of experience in Insurance Industry is required

Fluently bilingual in both French and English (written and verbal)

Strong analytical and problem-solving skills

Good mathematical skills

Intermediate to advanced knowledge of Microsoft excel

Excellent written and verbal communication skills in French and English

Strong attention to detail and accuracy

Accounting and bookkeeping background would be an asset

Requires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail.

Able to respond to constantly changing needs and schedules and to organize and prioritize workload.

Decisive with good judgment/decision-making skills to act effectively in resolving compensation issues.

Requires well-developed problem solving and analytical skills.

Accurate keyboarding skills with good working knowledge of Word and Excel.

Ability to work within the hours of Insurance Operations (8:00am – 8:00 pm).

Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA’s.

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Salary Range:

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.