Bike Riders Co Ordinatore
Skills
About This Role
Overview
- Manage and optimize rider schedules, ensuring timely deliveries and efficient route planning to minimize delays.
- Monitor rider performance metrics, such as delivery times and customer feedback, to identify areas for improvement and provide coaching.
- Handle rider inquiries and resolve any issues or complaints that arise during deliveries, ensuring customer satisfaction.
- Coordinate with the dispatch team to allocate riders to incoming orders, considering rider availability and location.
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