Bike Riders Co Ordinatore
Skills
About This Role
Manage and optimize rider schedules, ensuring timely deliveries and efficient route planning to minimize delays.Monitor rider performance metrics, such as delivery times and customer feedback, to identify areas for improvement and provide coaching.Handle rider inquiries and resolve any issues or complaints that arise during deliveries, ensuring customer satisfaction.Coordinate with the dispatch team to allocate riders to incoming orders, considering rider availability and location.
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