BI Support Analyst
Role Overview
The BI Support Analyst supports the Analytics and Business Intelligence team in delivering accurate, timely information across the organisation.
This developmental role involves routine data tasks, system administration, report updates, and operational BI support while completing an accredited apprenticeship.
The apprentice will gain experience with NHS datasets, reporting tools, data quality processes, and BI systems.
Key Skills for This Role
Full Job Posting
Role overview
The BI Support Analyst supports the Analytics and Business Intelligence team in delivering accurate, timely information across the organisation.
This developmental role involves routine data tasks, system administration, report updates, and operational BI support while completing an accredited apprenticeship.
The apprentice will gain experience with NHS datasets, reporting tools, data quality processes, and BI systems.
BI support and analysis
- Refresh reports and dashboards and assist with collecting, entering, and validating data for BI reports.
- Provide first-line support for BI tools and systems and communicate analytical issues to the wider team.
- Work with colleagues across the Trusts to define information and analytical requirements and support understanding of services and delivery factors.
- Collaborate on BI projects, share knowledge and best practice, and provide advice on data and analytical issues.
- Learn to carry out statistical analysis, including correlation and forecasting.
Planning and operations
- Monitor workload deadlines, FOI and ad hoc information requests, the team inbox, and related Trello cards.
- Support daily analytical service delivery, dashboard refreshes, and standard operating procedures for regular reports.
- Prepare support documentation for handover of new developments to business-as-usual operations.
- Participate in the Design Authority process and identify technologies and technical standards for organisational use.
Candidate requirements
- Complete an accredited apprenticeship programme as part of the developmental role.
- Be willing to learn analytical toolsets and choose an appropriate tool and output method for each situation.
- Communicate complex, sensitive, or contentious information to stakeholders and large groups.
Work locations
- The Trust may require work at different locations across Barnet, Camden, Enfield, Haringey, or Islington.
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