Beverage Supervisor

Qualifications

• Required
• High School Diploma or GED equivalent.
• Strong leadership, coaching, and team-building skills.
• Extensive knowledge of beer, wine, spirits, cocktails, and current beverage trends.
• Ability to effectively diffuse guest complaints and resolve conflicts professionally.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and decision-making abilities.
• Ability to multitask and prioritize in a fast-paced, high-volume environment.
• Strong attention to detail and commitment to operational excellence.
• Ability to work independently while maintaining collaboration with multiple departments.
• Proficiency with Microsoft Office and hospitality management systems.
• Ability to obtain and maintain all required gaming and alcohol service licenses and certifications.
• Minimum two (2) years of bartending experience in a high-volume restaurant, casino, hotel, sports venue, or entertainment environment.
• Minimum two (2) years of supervisory or leadership experience in beverage operations.
• Experience supervising and developing front-line team members.
• Experience with inventory control, scheduling, labor management, and cash handling procedures.
• Working knowledge of Point-of-Sale (POS) systems.
• Preferred
• Associate degree in Hospitality Management, Food & Beverage Management, Business Administration, or related field.
• Previous casino, hotel, resort, or entertainment venue experience.
• Beverage certifications such as ServSafe Alcohol, TIPS, BarSmarts, WSET, or equivalent.
• Experience managing multiple beverage outlets in a high-volume operation.
• Experience with beverage promotions, menu development, and vendor partnerships.
• PHYSICAL REQUIREMENTS
• Must be able to stand and walk for extended periods throughout the shift.
• Must be able to lift, carry, push, and pull up to 50 pounds.
• Must be capable of bending, reaching, stooping, and moving throughout beverage outlets.
• Must be able to work in a fast-paced environment with constant guest interaction.
• WORK ENVIRONMENT
• Fast-paced 24-hour casino and entertainment environment.
• Exposure to varying noise levels common within gaming and beverage operations.
• Must be available to work flexible schedules including days, evenings, overnight shifts, weekends, holidays, and special events.
• Expected to work extended hours when business demands require, including peak gaming periods, promotions, concerts, sporting events, holidays, and emergency operational situations.
• Must be able to perform effectively under pressure and maintain composure during high-volume business periods.
• Salary Range:
• Starting Salary: $55,000 annually