Benefits Coordinator

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Summary

Essential Duties and Responsibilities

• Manage STD, LTD, and FMLA claims, including employee guidance, coordination with carriers, documentation, and compliance tracking • Support ADA accommodations by coordinating the interactive process and maintaining required documentation • Serve as a liaison between employees, managers, healthcare providers, and insurance carriers • Track leave timelines, benefit impacts, and return to work requirements, including complex cases involving overlapping benefits • Assist with employee benefits, including Open Enrollment, new hire enrollments, benefit changes, and ongoing employee support • Act as the primary point of contact for benefit questions, forms, and new enrollment introductions • Maintain confidential employee benefit files in both physical and electronic formats • Review and send monthly Fidelity invoices to Finance and assist with annual 401(k) audits • Respond to employee inquiries related to benefits, leave, and required documentation • Assist with weekly and biweekly payroll processing in Paylocity, including updating benefit deductions, maintaining payroll notes, and filing payroll documents • Other duties as assigned

Experience and Skills

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) • 3+ years of payroll processing experience, preferably in a multi state environment • Strong knowledge of federal, state, and local regulations related to payroll, benefits, and employment laws • Advanced understanding of STD, LTD, FMLA, ADA, and overall leave compliance requirements • Proficiency with Paylocity HRIS and payroll functionality • Exceptional organizational, analytical, and problem solving skills with strong attention to detail and accuracy • Ability to manage complex and confidential information with professionalism and discretion • Excellent communication and interpersonal skills, with a clear and supportive approach when working with employees • Solid understanding of benefits administration and related compliance requirements Physical Demands/Work Environment: • Sitting for prolonged periods at a desk while using a computer. • Typing and using a mouse frequently throughout the workday. • Occasionally standing and walking within the office to retrieve files or documents. • Lifting and carrying light office supplies, such as paper or small packages, typically weighing up to 10 pounds. • Reaching and bending to access file cabinets and shelves. • Using a telephone for extended periods to communicate. • Visual acuity to read and interpret documents, emails, and computer screens. • Hearing ability to understand and respond to customer inquiries and communicate with colleagues.