Benefits Call Center Representative

Requirements

• We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
• Previous customer service and/or call center experience
• Keyboarding and MS Office proficiency
• Excellent communication skills
• Extensive experience with typing and keyboarding
• Great problem-solving skills
• Ability to effectively multi-task
• High school diploma or GED
• Experience working with healthcare and employer benefits is highly preferred
• Willing to work a shift between the hours of 8AM-6PM, Monday-Friday
• Ability to successfully complete a mandatory paid training program
• Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification
• Must be 18 years of age or older
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router
• Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
• We are currently NOT hiring in the following geographies, including but not limited to: States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.
• Working with us:
• Join a rapidly growing organization that can support your career goals.
• What you get:
• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment
• The chance to make a real impact on the travel experience
• Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.