Benefits Analyst

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options
• The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
• Salary Range$115,000—$135,000 USD

About Us

Qualifications

• Familiarity with benefits administration platforms and carrier sites, with the ability to learn new systems and partner effectively on technical issues.

Responsibilities

• Provide benefit consulting and guidance on all benefit inquiries, investigating, analyzing, and resolving a wide range of routine benefits issues.
• Own all benefit-related communications, including open enrollment materials, benefit guides, and intranet content.
• Own leave administration end to end, coordinating between employees, third-party vendors, and HRBPs, and handling related tracking and follow-up communications.
• Own enrollment processing and day-to-day benefit administration, coordinating with brokers and carriers to supply information, maintain benefits portals, resolve enrollment discrepancies, and address escalated issues.
• Collaborate with Payroll and systems teams to ensure employer contributions, payroll deductions, and related system configuration are processed and maintained accurately, helping project manage system changes as needed.
• Own all benefits audits and reconciliation, including benefits/payroll reconciliation, employee status and enrollment audits, monthly billing reconciliation, etc.
• Manage the ACA process, including review of system flags and data integrity, and own compliance-related processes.
• Manage 401(k) deferral elections, funding, and FSA/HSA/Commuter administration, and own the annual 401(k) audit and the FSA non-discrimination testing.
• Partner with the team on designing and implementing new benefits programs as we expand into new countries, ensuring offerings are locally compliant and competitive.
• Champion a consistent, high-quality benefits experience for employees everywhere, with clear communications, smooth enrollment, and responsive support regardless of location, and help drive ongoing benefits education and wellness activities.
• Partner with Finance on all benefit analysis and reporting requests.
• What You've Done:
• 4+ years of experience in benefits administration or an HR role with substantial benefits responsibilities.
• Hands-on experience managing leaves of absence end to end, including navigating different leave types, state requirements, vendor relationships, and employee communications.
• Experience resolving benefits enrollment and carrier issues, maintaining accurate records, and managing recurring administrative work.
• Experience supporting benefits audits, such as 401(k) audits or nondiscrimination testing, along with benefits reconciliations and reporting.
• Familiarity with benefits administration platforms and carrier sites, with the ability to learn new systems and partner effectively on technical issues.
• Experience communicating benefits information clearly and helping employees understand their options and next steps.
• Demonstrated ability to manage competing deadlines, handle sensitive information with discretion, and follow issues through to resolution.
• A track record of identifying practical process improvements while staying close to day-to-day execution.
• International benefits experience is a plus, but not required.